Shipping & Delivery Policy

At Gear Pride, we aim to provide clear and accurate information about order processing, shipping costs, delivery, and tracking.

Order Processing

Orders are typically processed within 4–5 business days after payment has been successfully received.

Processing times may occasionally vary depending on product availability, order volume, customised items, or circumstances outside our reasonable control.

Orders are not normally processed or dispatched on weekends or public holidays.

Shipping Costs

Shipping charges are calculated based on factors including:

• Delivery destination

• Shipping method selected at checkout

• Order weight and package size

• Order value

The applicable shipping cost will be displayed during checkout before you complete your purchase.

Free Shipping

Gear Pride offers free standard shipping on orders over $95 USD where the free-shipping option is available.

Eligibility for free shipping will be shown during checkout.

Estimated Delivery

Available shipping methods and estimated delivery times are displayed during checkout based on the delivery destination.

Estimated delivery times begin after the order has been processed and dispatched.

Actual delivery times may vary because of courier delays, customs processing, weather conditions, public holidays, or other circumstances outside our reasonable control.

Order Tracking

When tracking is available, customers will receive tracking information by email after the order has been dispatched.

You can use the tracking information provided to monitor the progress of your shipment.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Unless specifically stated otherwise during checkout, any customs duties, taxes, or import charges are the responsibility of the customer.

Customs processing may also affect delivery times.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

Delivery Issues

If your tracking information shows an unexpected delay or you have not received your order within the expected delivery period, please contact our customer support team.

When contacting us about an order, please include your order number.

Contact Us

For questions regarding shipping or delivery, please contact:

Gear Pride
4 Abbots Wood Road
Luton, England LU2 0LX
United Kingdom

Email: info.gearpride@gmail.com
Phone: +44 7482 796019
Website: https://gearpride.com/